I. General information
What do these rules of conduct contain?
These data protection rules apply to all personal data that you have provided to an employee or an agent of Electro Pinto s.a.r.l and which Electro Pinto s.a.r.l may process in the course of your business activities.
Who is responsible for your data?
Data protection officer
Name: Denis Leinen
Address: 25, rue um Knaeppchen L-9370 GILSDORF
Tel: +352 809673
Ii. Our Privacy Principles
Electro Pinto s.a.r.l takes your privacy very seriously. In accordance with the data protection policy implemented by Electro Pinto s.a.r.l, the following five principles form the basis of our privacy service;
- Electro Pinto s.a.r.l will always use your personal data fairly and trustworthyly.
- You have the right to be clearly informed about the use of your personal data. We are always transparent to you about what data we collect and how we use it.
- If you have any concerns about how we use your personal information, we will work with you to resolve it as soon as possible.
- We will take all reasonable steps to protect your data from misuse and to keep it safe.
- We comply with all applicable data protection regulations and cooperate with the Luxembourg data protection authority CNPD.
Iii. Our privacy rules
Implementation of your consent
Consent is not required if the processing of your personal data is carried out on the basis of a legal or contractual obligation. For all other processing of the data provided by you, Electro Pinto s.a.r.l cannot simply pre-choose your consent, but obtains it before it can be processed.
How do we collect your personal information?
In this Privacy Statement, your "Personal Information" is one or more pieces of information that could identify you. This usually includes information such as your name, address, identifiers, email address and telephone number, as well as other information about your past or ongoing business activities. We may collect this information from a variety of sources, including;
- Information that you give us directly;
- Information we collect through our partners or social networks.
How do we use your personal information?
We use your personal data as part of the overall management of the activities of our organization, i.e.:
- for the processing of the orders completed with you or Contracts;
- to offer you our services;
- to charge for our services and to manage your invoices as part of our accounting;
- to build a customer database.
If we collect personal information for these purposes only, we will not store it for longer than is necessary for this purpose, unless it must be retained for legitimate legal reasons.
In order to protect this data from accidental or malicious destruction when we delete it from our services, we may not be able to immediately delete all remaining copies of our servers or backup systems.
To whom do we share your personal data?
In principle, we do not pass on your personal data to third parties. However, in the context of the performance of the contract, it may happen that we have to pass on your data, but to carefully selected and controlled subcontractors.
We may also share your personal information with organizations if we believe that disclosure of the information is necessary for legal reasons in connection with a lawsuit.
Do we transfer your personal data to other countries?
We do not transfer any of your personal data to servers outside the EU and use subcontractors who undertake to store your data in European territory. In the event of a change to the Policy, this transfer will be carried out in accordance with data protection laws and you will be informed.
How do we protect your personal data?
We take all reasonable precautions to protect your personal information and require that third parties who treat or process your personal information do the same.
If Electro Pinto s.a.r.l cooperates with other companies, they will only be selected after a full selection procedure. In this selection process, each individual service provider is carefully selected according to its data protection and organisational relevance. A contract for the processing of contractual data is concluded only if it meets the identified security requirements, including European and national regulatory requirements.
Access to your personal data is limited to prevent unauthorized access, alteration or misuse and is only permitted to our employees and agents who need it in the course of their work.
Targeted use of your data
Use of your data for information and advertising purposes
In addition to providing our services, we also use your personal information to communicate with you through our marketing offers or promotions and to recommend other services that may be of interest to you.
If you no longer wish to receive any more information from us by e-mail, you can inform us at any time by sending us an e-mail to email@example.com.
What are your rights and how can you assert them?
If you have any questions, comments or concerns about how we handle your personal data, you can contact the data protection officer directly.
You have the right;
- request a copy of the personal data we have stored from you,
- to request that you correct, update or delete your personal data and
- inform us of any misuse of your personal data.
If you believe that your personal data has not been processed in accordance with the law, you can contact the CNPD (www.cnpd.lu or firstname.lastname@example.org) and file a complaint.
How do you change these rules?